Frequently asked questions
Do you have disabled or step free access?
Unfortunately at this time we do not have step free access to the upper floors of the building – It is a simple matter of funding. We are currently planning on putting fundraising events on to be able to have a stair lift fitted to try and support step-free access customers, but at this moment we are not able to offer this. Please email us if you would like to make a doantion > firstname.lastname@example.org
How do I book a ticket for a show/event?
All tickets for our shows can be found online, so you can purchase yours on the online box office. Simply go to www.majestictheatre.org.uk/boxoffice. At this time our in-house box office is only open 1 hour prior to shows and events. We plan to improve this in the future and have the box office open more often.
What does a family ticket include?
I've lost my ticket what can I do?
I can't print my tickets out, can I show them on my phone
I can't buy the seats I want on the online box office
I can't pay for my tickets now, do you offer reservations?
I've seen an advert for a show that isn't listed on majestic theathres website, how do I get tickets?
Do you offer refunds?
Unfortunately we do not offer refunds unless a show is cancelled.
Tickets may be exchanged for another performance of the same production at a charge if we have suitable notice and availability.
Do you offer free tickets for children under 4
Unfortunately all patrons who visit the Theatre must purchase a ticket.